What are the shipping times?
The Valuee™'s goal is to get the package to the customer's home as quickly as possible.
The Valuee™ provides a tracking code to view the status of your package.
All orders are delivered in 6-12 business days from when they are shipped.
Free Shipping to Italy.
Shipping available worldwide in 6/12 business days.
After how long will I receive my tracking code?
1-2 working days.
How do I choose the correct size?
You can consult the size guide but we recommend that you contact us at our Instagram page @thevaluee or via Whatsapp at +39 353442660 to get advice on your correct size.
How can I pay?
We accept all payment methods that provide maximum reliability and security to the customer, such as PayPal, ApplePay and all credit cards .
In order to pay by bank transfer contact us on Whatsapp at +39 3534426605.
When I receive my order do I get a confirmation number?
Yes, after each successful order, the customer will receive a message via email with the order confirmation and reference number.
If you do not receive the email please contact our support.
Who can I contact if I have problems with my order?
All inquiries can be forwarded via Whatsapp to +39 353442660 or directly to the contact us page, we have an always active and very attentive support team.
We make sure that the problem is solved as quickest possible.
If I enter my e-mail address, will I sell my information?
We do not sell any information to our customers, the emails are only for tracking orders and sending newsletters with coupons of our promotions and discounts.
Do I (the customer) have to pay customs fees?
For most countries, you will not have to pay customs duties.